BY OUR CLIENTS’ SIDE

Support and Maintenance

Linea Città srl

Linea Città Srl has made maintenance one of its main strengths.
The goal has always been to support customers by ensuring that toilets are always in working order, thereby providing a reliable service for both residents and tourists.

To achieve this, we have built a team of experienced maintenance technicians with years of field experience, supported by a fleet of fully equipped vehicles and ready-to-use spare parts, operating throughout Italy and Europe.

Lineacittà - forgoni per assistenza e manutenzione

The maintenance service includes:

Routine maintenance with inspections and replenishment of consumable materials;

Preventive maintenance with regular checks to ensure a high level of efficiency and functionality over time, reducing the natural wear of mechanical, electrical, and electronic components;

Scheduled maintenance involving precise adjustments to electrical, hydraulic, and mechanical components to prevent breakdowns and/or malfunctions;

Emergency interventions in the event of unexpected failures;

Rapid response in case of vandalism.

Remote control modems

All our toilets can also be equipped with remote control modems, allowing users to monitor their status and receive real-time notifications in case of malfunctions.

The unique feature of our system is that it enables us to run functionality tests on components directly from a computer, even if the toilet is located 1,000 km away.

Linea Città provides a dedicated phone line exclusively for customer support, available to both Italian and international clients, to help resolve issues quickly—even independently whenever possible.

Those who choose Linea Città become part of our vision: a management approach to self-cleaning toilets focused on efficiency, operational continuity, and long-term reliability, with minimal issues.